Our Features
Get Maximum On for Free Enjoy Maximum Live Chat Availability
Don't wait ,contact us now grow your bussiness with ARIA NAMASTE !. its on promotion and costs only Rs 441/Executive/month. Get it fast and see the magic.
ADMIN PANEL
Admin panel is for any authorized person in the company or any other organization to look-after the process and working of the executives and as well as users on our website. So, that they can generate any reports like agent log-in / log-out history, chart report,tickets generating report etc.
Features of Admin panel
- Live monitoring of website visitors and executives as well.
- Assign executives to a specific department or multiple department.
- Generate hourly report and disposition wise report.
- Reports can be exported in pdf or excel.
- Add, delete and edit executives.
- Create multiple departments.
- Generate MIS Reports.
- Manage dispositions.
- Maintain chat history.
EXECUTIVE PANEL
Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.
Features of Executive Panel
- Disposition: Agents can also select the pre- defined remarks from the disposition drop down list.
- Remark: Agents can put their remarks for the current users after discussion.
- Executives can chat with maximum 5 customers at a time.
CUSTOMER PANEL
Customer Panel is for the users to begin the chat with the executives about their issues on our website by just a click on the dialogue box of ARIA NAMASTE! and by putting some information like their secured name, contact no. and e-mail id.
Features of Customer Panel
- Authentication of the information.
- Easily attach the mails and pictures.
- Can mail the chat conversation.
- Easily accessible.
- Cost efficient
- Time saving
We Provides a Live Chat system Application to our clients. It has some benefits :
Advantages:
- Easily accessible customer services
- User friendly
- Increase Website Revenue
- Reduce customer support and sales costs
- Give potential customers instant response
- Less Time consuming
- Increase productivity
- Increase customer satisfaction
- Receive priceless customer feedback
- Increase visitors trust
- Help more people at the same time
- No more problems with strange accents or bad lines
- Absolutely no extra costs for the website visitor
- Quality of support can easily be reviewed
