Live Chat Software & Services for Website
What is Aria Namaste Live Chat?
Aria Telecom Solutions (P) Ltd. not just provides simple web chat service which offers live chat with the visitors and clients but it is also a complete contact centre to resolve customers' problems and queries. Don't let your customers slip away by keeping them on hold on telephonic conversation. We are engaged in offering web chat software to all our esteem customers to increase the traffic on their website.
Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.
Live Chat Software Key Features:
- Department wise routing
- Complete chat history
- Integration with existing data base , CRM, ERP etc for agent pop-up *
- Comprehensive visitor history with location country , city etc
- Live visitor monitoring
- Live agent monitoring
- Chat Transfer to other agent with chat detail *
- No resources required
- Customizable Disposition
- Internal chat
- Admin can add, edit & delete user
- ultiple conversation at one time
- Easy integration with any existing website /Portal etc.
- Connect with your client from any where
- Transfer file
- Email your conversation
- Encryption based secured communication
Pros of Aria Namaste Live Chat:
- Time efficient
- Cost efficient
- Easier Collaboration
- Increased sales
- Improve conversion
- Improve customer service
- Competitive advantage